TWiki
>
DICE Web
>
WebLeftBar
>
UserSupportUnit
>
SupportForSupporters
(09 Dec 2020,
JenniferOxley
)
E
dit
A
ttach
Support for Supporters in Informatics
This is an attempt to update the old supporters page and get all documentation in one place.
Support in Lockdown
Support in Lockdown
Covid-19 server room access arrangements
bookings page
AT Lab Machine faults tracker
SL7 to Ubuntu Upgrade
Ubuntu Upgrade
Account Management
Account Management
Prometheus Account Management
Account Deletion
Editing Admin Principals
PostgreSQL Accounts
Slides and Notes on Accounts
Roles FAQ
What to do when a username changes in the database
Guest Wireless Accounts -- should be done by admin staff
Adding Visitor Accounts - should be done by admin staff. Gives info on Service selection
Visitor Categories
IS VRS FAQ
IS Account Registration including Reseting Active Directory password
Show a list of iFriend accounts
Revoking access to machines
Password Management
Staff moving to Informatics from within University
Check list for setting up new staff
Quotas
AFS
Moving Home Directories
Removing Home Directories
Creating Group Space
Creating Secure Web (AFS) Space
AFS Problems/Solutions
Backups and Restores
Mirror Backups
Self Managed Backups - Instructions for Users
How to add self managed machines as TiBS clients
Restores from TiBS
DICE
How to install a DICE machine
Decommissioning Machines
Moving a machine to a different wire without reinstalling
Accessing a server's idrac gui with firefox
Using console to send a break
Simple guide to using realcrypt on DICE
Editing LCFG Headers using subversion (svn)
How does the DICE bash start-up mechanism work?
DIY Dice
Set Evince as default pdf reader
Cloned BIOS Settings
Adding Packages
Release Testing
Reset Mate Panels
Admin Notes for SSH Service including fail2ban
Various about DICE server cluster access
How to delete lcfg profiles from the lcfg master
CO/CSO Shared Utilities
Switching to the
root
user on DICE machines (ksu)
Exams and Submissions
COs guide to submit
UG4/MSc project submissions
Lab exams
Exam Preparation Desktops
Lab exams Procedure
Backround to getpapers
Lab exams overview
Inventory
Who has what
Unallocated and junk machines, e.g. in storage in IF-2.09, or moved to B.03
Documentation on the new Tartarus inventory system
MacOS
Getting a Mac to use the DICE Infrastructure
-- aimed at sysadmin not users.
Using Eduroam on Mac OS X
Installing IS Managed Mac
Mail
Mail Management
Mailing Lists
Mailman Sibling Lists
Unblocking mailman
Sharing Mailboxes
Staffmail and Office365
Setting a Mail Alias
Office 365 Mail and Calendars
Setting up and sharing calendars in Office365
Encryption Advice including Mail Encryption
IS Mailing Lists
Functional Accounts - shared Office365 accounts
Misc
IS Help Home Page
Old Supporters Page
CO Holiday Page
Computing Blog
New kit pdf
Creating group space on IS DataStore (e.g. new admin shares or for use with Eddie, mounting)
Discussion Forum
DataSync
DataSync Documentation
Git, AFSgit and Gerrit
OneDrive
rfe editing and version control
Student Peer-to-Peer Support
Wake on LAN info
Media Hopper Replay
IS Documentation
Printing
Blog article about Cloud Printing
A comprehensive guide to printing in Informatics
Printing from a Laptop
Old instructions for non cloud printers e.g. techs basement HP Laserjet- A Guide to infcups
Pause or Disable Printer
Disable a user from using a certain printer
Printer Web Interface
Managing PCounter
Setup Printers on MDP Machines
Xerox MFDs
Xerox MFD troubleshooting
Enabling USB scanning/printing on MFD devices
The list of Informatics printers is blank
IS Printing
Manage Printing
Purchasing
Official Procurement Guidelines
Order File Format
Informatics Licences File Software
Remote Working
Remote Desktop - DICE xrdp troubleshooting
Remote Desktop - Win10 MDP
Bomgar - Remote Assistance Tool
Using Teams for remote assistance
RT
RT Best Practice
Recovering RT mails
Requested Software Queue
Un-merging RT tickets
Self-managed
Procedures for going self-managed
CSTR Conference Server
Setting up firewall holes
Software
Selfmanaged software licence info, e.g. matlab, mathematica, sicstus prolog
IS Software Wiki
Package Search Procedure
Informatics Licences File Software
Latex Support
Informatics Latex Classes
Adding Matlab to a machine
Teaching and Exams
Submit for Computing Staff
Exam Procedures
Exam Dates and Details
Theon
Granting Theon portal access
Getting Started on Theon
Entering Data into Theon
Adding a room in Theon
Changing email address or homepages
Touchscreens and Atrium Display Screen
Atrium Display Screen Manual
Changing Touchscreen Screensaver
Updating the Content of the Forum Touchscreens
also see
Forum Touchscreen Content Guide
and
Forum Touchscreen Content Updater's Guide
UniDesk
Using UniDesk
Video-conferencing
Using the LifeSize Icon Video System
Web
Web Redirects
Creating Group Website URLs on groups.inf, conferences.inf, workshops.inf etc
DrupalNotes
- Neil's drupal notes
Creating Secure Web (AFS) Space
Webmark
dice.inf page and
Webmark
wiki page
Webmark Self Service
Creating a web publishing account
UG4 and MSc project submission documentation
Windows
Installing Windows 7 MDP Machines
Installing Windows 10 MDP machines: desktops and laptops for admin staff
Windows 10 Project Page
Finding Windows images and info on Campus
Current MDP Machines
Bitlocker Installation
Bitlocker -retrieving the encryption key
Activating Office 2010 or 2013
Setting up and sharing calendars in Office365
Campus Office 2016 install issue with Dell laptop
Setup Printers on MDP Machines
Application Catalog program failed to launch
Encrypting files for email
Managing Users and Groups on DataStore
AD User Lookup
Remote Desktop access for admin staff to their MDP machine
Various O365 and desktop Office suite tips and tricks
Installing Latest Windows 10 Enterprise Image Using Forum's Local US-UNIT MDT
Installing Select PCs/Laptops for Admin Staff at Home
--
LindseyBrown
- 30 Apr 2013
Attachments
Attachments
Topic attachments
I
Attachment
Action
Size
Date
Who
Comment
pdf
Icon_section2.pdf
manage
4675.9 K
09 Feb 2017 - 11:49
AlisonDownie
E
dit
|
A
ttach
|
P
rint version
|
H
istory
: r178
<
r177
<
r176
<
r175
<
r174
|
B
acklinks
|
R
aw View
|
Ra
w
edit
|
M
ore topic actions
Topic revision: r178 - 09 Dec 2020 - 17:26:22 -
JenniferOxley
DICE
DICE Web
DICE Wiki Home
Changes
Index
Search
Meetings
CEG
Operational
Computing Projects
Technical Discussion
Units
Infrastructure
Managed Platform
Research & Teaching
Services
User Support
Other
Service Catalogue
Platform upgrades
Procurement
Historical interest
Emergencies
Critical shutdown
Where's my software?
Pandemic planning
This is
WebLeftBar
Copyright © by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding TWiki?
Send feedback
This Wiki uses
Cookies