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DICE Web>WebLeftBar>UserSupportUnit>SupportForSupporters (29 Mar 2021, JenniferOxley)EditAttach
DICE Web>WebLeftBar>UserSupportUnit>SupportForSupporters (29 Mar 2021, JenniferOxley)EditAttachSupport for Supporters in Informatics
This is an attempt to update the old supporters page and get all documentation in one place.Support in Lockdown
SL7 to Ubuntu Upgrade
Account Management
- Account Management
- Prometheus Account Management
- Account Deletion
- Editing Admin Principals
- PostgreSQL Accounts
- Slides and Notes on Accounts
- Roles FAQ
- What to do when a username changes in the database
- Guest Wireless Accounts -- should be done by admin staff
- Adding Visitor Accounts - should be done by admin staff. Gives info on Service selection
- Visitor Categories
- IS VRS FAQ
- IS Account Registration including Reseting Active Directory password
- Show a list of iFriend accounts
- Revoking access to machines
- Password Management
- Staff moving to Informatics from within University
- Check list for setting up new staff
- Quotas
AFS
- Moving Home Directories
- Removing Home Directories
- Creating Group Space
- Creating Secure Web (AFS) Space
- AFS Problems/Solutions
Backups and Restores
- Mirror Backups
- Self Managed Backups - Instructions for Users
- How to add self managed machines as TiBS clients
- Restores from TiBS
DICE
- How to install a DICE machine
- Editing LCFG Profiles using subversion (svn)
- How to delete lcfg profiles
- Decommissioning Machines
- Moving a machine to a different wire without reinstalling
- Accessing a server's idrac gui with firefox
- Using console to send a break
- Simple guide to using realcrypt on DICE
- How does the DICE bash start-up mechanism work?
- DIY Dice
- Set Evince as default pdf reader
- Cloned BIOS Settings
- Adding Packages
- Release Testing
- Reset Mate Panels
- Admin Notes for SSH Service including fail2ban
- Various about DICE server cluster access
Exams and Submissions
Inventory
- Who has what
- Unallocated and junk machines, e.g. in storage in IF-2.09, or moved to B.03
- Documentation on the new Tartarus inventory system
MacOS
- Getting a Mac to use the DICE Infrastructure -- aimed at sysadmin not users.
- Using Eduroam on Mac OS X
- Installing IS Managed Mac
- Mail Management
- Mailing Lists
- Mailman Sibling Lists
- Unblocking mailman
- Sharing Mailboxes
- Staffmail and Office365
- Setting a Mail Alias
- Office 365 Mail and Calendars
- Setting up and sharing calendars in Office365
- Encryption Advice including Mail Encryption
- IS Mailing Lists
- Functional Accounts - shared Office365 accounts
Misc
- IS Help Home Page
- Old Supporters Page
- CO Holiday Page
- Computing Blog
- New kit pdf
- Creating group space on IS DataStore (e.g. new admin shares or for use with Eddie, mounting)
- Discussion Forum
- DataSync
- DataSync Documentation
- Git, AFSgit and Gerrit
- OneDrive
- rfe editing and version control
- Student Peer-to-Peer Support
- Wake on LAN info
Media Hopper Replay
Printing
- Blog article about Cloud Printing
- A comprehensive guide to printing in Informatics
- Printing from a Laptop
- Old instructions for non cloud printers e.g. techs basement HP Laserjet- A Guide to infcups
- Printer Web Interface
- Managing PCounter
- Setup Printers on MDP Machines
- Xerox MFDs
- Xerox MFD troubleshooting
- Enabling USB scanning/printing on MFD devices
- The list of Informatics printers is blank
- IS Printing
- Manage Printing, check or add user credit
Purchasing
Remote Working
- Remote Desktop - DICE xrdp troubleshooting
- Remote Desktop - Win10 MDP
- Bomgar - Remote Assistance Tool
- Using Teams for remote assistance
RT
Self-managed
- Procedures for going self-managed
- CSTR Conference Server
- Setting up firewall holes
- Rack power bars and self-managed servers
Software
- Selfmanaged software licence info, e.g. matlab, mathematica, sicstus prolog
- IS Software Wiki
- Package Search Procedure
- Informatics Licences File Software
- Latex Support
- Informatics Latex Classes
- Adding Matlab to a machine
Teaching and Exams
Theon
- Granting Theon portal access
- Getting Started on Theon
- Entering Data into Theon
- Adding a room in Theon
- Changing email address or homepages
Touchscreens and Atrium Display Screen
- Atrium Display Screen Manual
- Changing Touchscreen Screensaver
- Updating the Content of the Forum Touchscreens
UniDesk
Video-conferencing
Web
- Web Redirects
- Creating Group Website URLs on groups.inf, conferences.inf, workshops.inf etc
- DrupalNotes - Neil's drupal notes
- Creating Secure Web (AFS) Space
- Webmark dice.inf page and Webmark wiki page
- Webmark Self Service
- Creating a web publishing account
- UG4 and MSc project submission documentation
Windows
- Installing Windows 7 MDP Machines
- Installing Windows 10 MDP machines: desktops and laptops for admin staff
- Windows 10 Project Page
- Finding Windows images and info on Campus
- Current MDP Machines
- Bitlocker Installation
- Bitlocker -retrieving the encryption key
- Activating Office 2010 or 2013
- Setting up and sharing calendars in Office365
- Campus Office 2016 install issue with Dell laptop
- Setup Printers on MDP Machines
- Application Catalog program failed to launch
- Encrypting files for email
- Managing Users and Groups on DataStore
- AD User Lookup
- Remote Desktop access for admin staff to their MDP machine
- Various O365 and desktop Office suite tips and tricks
- Installing Latest Windows 10 Enterprise Image Using Forum's Local US-UNIT MDT
- Installing Select PCs/Laptops for Admin Staff at Home
| I | Attachment | Action | Size | Date | Who | Comment |
|---|---|---|---|---|---|---|
 pdf |
Icon_section2.pdf | manage | 4675.9 K | 09 Feb 2017 - 11:49 | AlisonDownie |
Topic revision: r182 - 29 Mar 2021 - 15:40:22 - JenniferOxley
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