This is the list of routine services related tasks which the Services Unit feels it would be appropriate for the User Support Unit to handle. At present, this is just a proposal subject to agreement with the User Support Unit.

• Creation/modification of CVS accounts

Procedure is included in each request generated from the account request web form. See http://www.dice.inf.ed.ac.uk/doc/misc/cvs.html for further details

• Creation of CVS repositories

See http://www.dice.inf.ed.ac.uk/doc/misc/cvs.html for details on how to create a repository. Note that the final decision on whether or not a repository should be created (in cases where this is not already clear) should still be the responsibility of the Services Unit.

• Creation/management of Subversion repositories

See http://www.dice.inf.ed.ac.uk/doc/misc/subversion.html for details. As above, the final decision on whether a repository should be created remains with the Services Unit.

• Creation of web publishing accounts / management of access.

See http://www.dice.inf.ed.ac.uk/doc/web/wwwinfnotes.html for procedures. As above, the final decision on whether an account should be created or access granted remains with the Services Unit.

• Creation/management of mail aliases and mailing lists

See http://www.dice.inf.ed.ac.uk/doc/mail/mailaliases.html . Also special considerations when creating ITO related lists ServicesUnitITOLists.

• Creation/management of new NFS disk partitions

See http://www.dice.inf.ed.ac.uk/groups/services/file_service/docs/FS-partitioning.html

• Creation of new Wiki webs

See https://wiki.inf.ed.ac.uk/TWiki/ManagingWebs. Where it is not clear from the access policy stated on the front page of https://wiki.inf.ed.ac.uk whether a web should be created, the final decision should rest with the Services Unit.

-- CraigStrachan - 30 Oct 2006