How to retrieve the Bitlocker Key for MDP Desktops and Laptops.

  • Log into support MDP machine. From start button, begin typing Active Directory then choose Active Directory Users and Computers from the search results.
  • From menu bar select Action -> Find
  • From drop-down menus, Find: Computers, In: Entire Directory
  • enter the computer name in the format: INF-MACHINE, click Find Now button
  • Double-click on the machine, then select the Bitlocker Recovery tab.
  • There may be multiple keys listed if the machine has had several re-installs. Choose the most recent.

IS instructions can be found at

-- JenniferOxley - 31 Jul 2018

This topic: DICE > WebLeftBar > UserSupportUnit > SupportForSupporters > BitlockerInstallation > RetrievingBitlockerKey
Topic revision: r2 - 31 Jul 2018 - 10:51:47 - JenniferOxley
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