RAT Unit Meeting -- 09-10-2019

Projects

CompProj:379

• gdutton: do completion report so we can end project
• gdutton: create new project as purpose has changed to wider than original remit
• high priority

CompProj:392

• discussed with CSO's, many opinions, another non-queued interruption would be a problem
• looked at some packages
• can we use teams - this has mobile app, web client is fine on linux, but automation may be needed to make this work in ways like live chat, including returning to RT
• gdutton: report on progress to date
• low priority

CompProj:405

• timc: do completion report and DPIA
• gdutton: supply files for the simple web interface (for iOS users)

CompProj:417

• ongoing

CompProj:420

• waiting on cc to complete

CompProj:455

• timc: do completion report
• timc: do DPIA, or decommission

CompProj:463

• timc: meet with iainr to add/extend deliverables
• new nodes installed into the cluster, in queues, accessable
• pgr filesystem servers installed and filesystem created
• working on script to generate auto.homes file driven by caps - important so we can separate users onto the correct filesystem, teaching or research
• filesystem rearrangement will need shifting people about and that along with the amount of data involved means this will take a while to do
• need to fix script manging home directories as Python upgrade broke it
• then finish component, hopefully LCFG mangaeable by xmas

CompProj:464

• gdutton: concrete proposals report

CompProj:465

• rwb: completion report

CompProj:470

• ongoing, "select" academics testing; need to demo for admin; core development is done; many reports to add or transfer from Portal but that is not part of this project

CompProj:472

• done bar 10gb infrastructure
• timc: start completion process
• timc: discuss infrastructure with iainr

CompProj:506

• ongoing
• late requests should not receive priority over research cluster work
• kaldi - will add 10gb to root partition, preferably using intel math libraries which are faster but add another 11gb, fortunately graham has just made 20gb savings
• kaldi custom version was required for python

Operational

• trac rattrap for ISS users, will use pgluser to manage
• gdutton: letsencrypt it

• RT - agreed to add autoresolver (after 3 months inactivity), might need to add a new status, then use status change to trigger email, look in rtsite.conf for examplar (flowchart)
• timc: setup above
• 7.5 upgrades - scheduling nodes - python change breaks scripts and they need rewritten so hold off on these
• iainr: doing rt4 clone test tonight then leave real rt4 and issrt until after back from annual leave
• iainr: crypt m/board replacement
• iainr: remaining gpu servers to install - power issues affecting flexibility of physical installation
• "youyuou" can be replaced (once users have confirmed), its still in warranty so we will use it to replace "marax"

• aburford reported on what she had been up to:
  • paper to expand service as too much of her time is first line support meaning nothing much else happens, so ideally shift to IS helpdesk
  • principally learn support plus new assessment tools
  • benefits of being first line support does mean can help direct people away from eg submit
  • lecture recording improvements
  • UX design workshop - typical task assessment on learn
  • tophat attendance
  • course questionnaire mid semester feedback
  • courses still need proper coherent design on learn
  • still to find out about learn automation, yet to have first meeting

AOCB

• Nagios RAT Issues
• BAD-RAT tickets