Your unit should start work on the allocated tasks marked as H priority. Once those are complete, pick any M priority item that you feel capable of authoring and announce to COs that you are volunteering to tackle that item. Mark up the table to indicate that the item is being worked on.
| Area |
Priority |
Unit |
What |
| Remote-working |
H |
Services |
The 'summary' currently points to resources in the existing FAQ. The new site has nothing on "how to access your account from outside Informatics". One needs to be created and filled with good advice, then linked to from the Remote Working page. |
| Remote-working |
H |
services |
We need a summary that gives a good overview, and explains how things (e.g. Kerberos authentication; AFS; etc.) fit together. For example: why might I want to install just Kerberos, but not AFS? |
| Remote-working |
H |
MPU |
'Using ssh' refers to Windows and MacOS/OSX only, not Linux. Seems an odd omission. |
| Remote-working |
H |
MPU |
'Using ssh' should refer to the use of ssh keys and warn why, for our systems (in particular, filestore) they probably won't work as the users might hope. |
| Remote working |
|
|
The "support page" link in the Windows bit of "Using ssh" links to the old Support FAQ ("our existing FAQ"). It needs to link instead to somewhere on the new pages. |
| Remote working |
|
|
'Reading Email' should no longer link to www.sms.ed.ac.uk. Presumably it should link to https://www.office365.ed.ac.uk/ or just to http://computing.help.inf.ed.ac.uk/mail |
| Remote-working |
L |
|
Configuration information for all this stuff should also be provided for cygwin: it's (probably?) a common way for users who use Windows machines at home to get remote access. |
| Remote working |
|
|
Create and populate the /using-ssh-ios page. |
| Remote working |
|
|
Create and populate the /using-ssh-android page. |
| Remote working |
|
|
Document AFS and kerberos for iOS |
| Remote working |
|
|
Document AFS and kerberos for Android |
| Remote working |
H |
services |
introduce some structure to the remote-working page |
| Remote working |
H |
ascobie |
VNC instructions need transferred to new system and checked |
| |
| Platform support |
H |
HOC |
The general related point is: for which platforms/OSes are we providing documentation? We should make that selection explicit somewhere, and then we should make sure that it's consistently addressed across all relevant areas of our documentation. |
| Platform support |
L |
|
The Platforms menu needs an entry for iOS. |
| Platform support |
L |
|
The Platforms menu needs an entry for Android. |
| |
| help.inf |
M |
|
Could we expand http://help.inf.ed.ac.uk to say something a bit more than "hi". |
| |
| Numerical computing |
M |
iainr |
We should revise and expand on what facilities (school and university wide) are available for numerical computing. Where possible we should push people towards opensource solutions. |
| |
| Software queue |
H |
RAT |
We should properly document the requested software queue and give users some idea of what software we are willing to install and how likely (and quickly) we are to install it. |
| |
| iFile |
H |
services |
iFile/Filedrawers: Fully document this service, how it can be used, and when and why it might be useful. Explain how it can be used, in conjunction with iFriend, to give external collaborators access to files held in our AFS filestore. |
| iFile |
M |
services |
Explain what content is stored - and what isn't - in our AFS filestore. (I.e. with the particular implication of what is, and what isn't accessible via the iFile service.) |
| |
| New users |
H |
USU/HOC |
There are currently a few 'check this' and '???' entries in all of http://computing.help.inf.ed.ac.uk/new-academics, http://computing.help.inf.ed.ac.uk/new-admin-staff, http://computing.help.inf.ed.ac.uk/new-taught-students and http://computing.help.inf.ed.ac.uk/new-visitors. |
| New users |
H |
HOC/MPU |
New users will not know what the term 'DICE' means, or what the acronym expands to, but the term 'DICE' seems to be used with no prior explanation on, for example, the pages http://computing.help.inf.ed.ac.uk/platforms and http://computing.help.inf.ed.ac.uk/dice-platform. This needs fixing somehow. |
| New users |
L/M |
|
The 'Introductory lecture on the DICE desktop' link on http://computing.help.inf.ed.ac.uk/dice-platform appears to point to a 2011 version and, in any case, points to a PDF file, which we don't want to do (do we?) - That was the most recent version, and the PDF is issued as a handout to the students. Converted from PDF and uploaded but needs tidied and updated for 12/13.Has this really been done? The doc still seems to appear as a PDF in http://computing.help.inf.ed.ac.uk/dice-platform |
| |
| Filespace/Backups policy |
M->H |
Services |
Obtaining extra disk space. How and at what cost. Does it last "forever"? |
| Filespace/Backups policy |
M->H |
Services |
Backups / mirrors - what do we offer, and at what cost. |
| Filespace/Backups policy |
M->H |
Services |
Account/project data archival. |
| |
| bash |
H |
RAT |
http://computing.help.inf.ed.ac.uk/dice-bash
RT 60840: Incorrect man page for 'bash' on DICE systems |
| |
| policies |
H |
HOC |
There are many policies at http://www.inf.ed.ac.uk/systems/policies/index.html that haven't been migrated. |
| policies |
H |
HOC |
IT Procurement under Policies and Guidelines - I get "Access denied. You are not authorized to access this page." Also there is no quick topic link for purchasing, although there's a short paragraph on the software page. |
| |
| Consistency of abbreviations |
L |
|
The network OpenVPN menu is a mixture of leading 'o' and 'O'. I haven't scrupulously read the docs themselves, but we should choose one form of capitalization and stick with it throughout. (If I could make the changes necessary here myself, I'd do so: but I don't know how to change the content of the side-bar.) The same general comment applies, of course, to all other material on our documentation site. |
| Consistency of abbreviations |
L |
|
The 'Guidelines' page http://computing.help.inf.ed.ac.uk/guidelines, its subsidiary content pages, and its associated left side-bar entry, all take a random approach to the capitalization of individual words (other than the leading word) within headings. I don't care what standard we adopt, but whatever it is, it should be applied consistently. |
| |
| OpenVPN docs |
H |
infrastructure |
OpenVPN docs at http://computing.help/openvpn need revised and updated to cover our 'supported' platforms. |
| |
| 'Handling data': |
H |
HOC |
The entire page http://computing.help.inf.ed.ac.uk/handling-data currently appears to be stub entry. This needs populated or removed before go-live. - Will create a left menu Guides entry which will include the Handling Data (renamed to Storing Data) page - also web presence guide |
| |
| Printing |
H |
services/USU |
The FAQ entry 'How does pcounter work?' points to the 'Printing from DICE machines' page http://computing.help.inf.ed.ac.uk/printing-dice-machines. That page doesn't mention the term 'pcounter' at all, so that's a little confusing for a new user. |
| Printing |
H |
services/USU |
'Printing from DICE machines' also contains the sentence 'Due to the high cost of printing, from September 2011 there will be a system of charging introduced ...' Why bother to say all that? Why not just say 'We charge for printing per page' or similar. |
| Printing |
H |
services/USU |
I note that, in their docs, IS refer to the print charging system as variously 'pCounter', 'PCounter' and 'Pcounter'. I suggest we pick one variant, and stick with it. |
| Printing |
H |
services/USU |
Why do we include a link to the 'CUPS online help page' on http://computing.help/printing-dice-machines? How does that help our users? |
| Printing |
L |
services/USU |
Presumably http://computing.help.inf.ed.ac.uk/printing-windows now needs a Windows 8 entry, (as will anything else which refers to Windows. |
| Printing |
L |
services/USU |
Will it be clear to users whether or not the above link applies to self-managed Windows machines, rather than 'MDP' machines? Do we also need an 'MDP' entry under the 'Printing' menu? |
| Printing |
H |
services/USU |
The printing section doesn't list what printers we have, where they are located, the naming scheme and who can use them. There is no mention of the monthly printing reports. |
| |
| Compute jobs |
H |
USU |
The FAQ entry 'Where can I run compute-intensive jobs?' points to the 'Commodity and public servers' page http://computing.help.inf.ed.ac.uk/public-servers, and the clear (but false) implication for a new user is that staff.ssh, student.ssh, staff.login and student.login can all be used for compute-intensive work. |
| Compute jobs |
H |
USU |
In addition, on the same page:The 'purpose' field of both staff.login and student.login is currently blank. It's not made clear what is the difference between, (or the difference in the intended use of) staff.compute and staff.compute64 (particularly given that both aliases now resolve to 64-bit machines: vulcan and torridon respectively.) |
| |
| Useful mac software |
M |
|
Instructions on how to download various useful software for MacOS - eg TeX -Live |
| |
| Email |
H |
USU |
How to retrieve email from the mailbox that the University has provided, how to forward this address to another address, how to set up outgoing email (I think part of this is already provided as part of induction but it needs a bullet point summary as people don't seem to read it); how to request an email address of the form yourname@edREMOVE_THIS.ac.uk; |
| EMail |
|
|
The mail page should not simply link to "staffmail" and "studentmail" when a significant number of students use staffmail rather than Office 386. |
| |
| Howto |
M |
How do I host a conference? |
| Howto |
M |
|
What options do I have for storing my data? |
| Howto |
M |
|
What tools are there for managing my software? |
| Howto |
H |
USU |
How do I give my visitor wireless access? |
| Howto |
M |
|
How do I buy some equipment off my research grant ? |
| Howto |
M |
|
how do I create an internal project collaborative area (eg wiki)? |
| Howto |
M |
|
how do I create a web presence for my topic/group/project |
| Howto |
M |
|
how do I store group data? |
| Howto |
M |
|
what tools are there for collaborating on software development? |
| Howto |
M |
|
how can I provide access to my web/code/collab-area to external collaborators? |
| |
| Health |
L |
|
and safety guidance? - regular breaks, screen height etc |
| |
| iFriend |
H |
infrastructure |
Create a table on iFriend page so can list services that support iFriend - early draft here, please fill in! |
| iFriend |
H |
ALL |
Add those services that support iFriend to above table, and note support in individual service docs |
| |
| Missing docs |
M |
MPU |
DIYDICE |
| Missing docs |
L |
|
LDAP (users may want to use for self-managed linux?) |
| Missing docs |
M |
RAT |
InSpace |
| Missing docs |
M |
RAT |
Projects database website |
| Missing docs |
M |
RAT |
Move self-managed matlab documentation from wiki |
| Missing docs |
M |
services |
Institute in a box? |
| Missing docs |
M |
infrastructure |
NTP (for self managed) |
| Missing docs |
M |
USU |
Restoring of user files |
| Missing docs |
M |
USU |
Exam preparation |
| Missing docs |
H |
services |
Backups for self-managed linux |
| Missing docs |
M |
RAT |
Why you should use virtualisation and what options are there |
| |
| Corpora |
H |
USU |
Many of the links to corpora, at http://computing.help.inf.ed.ac.uk/corpora-list, are broken. |
| |
| Windows AFS |
H |
services |
The "how to set up kerberos and AFS for windows 7" instructions don't actually appear to cover AFS. (They're also a PDF, but with all those screenshots that may not be easy to avoid.) |
| Windows AFS |
L |
'Using the AFS client' needs an entry for Windows 8, and it needs info for distributions of Linux other than just Ubuntu. |
| Windows AFS |
H |
services |
All info should be normal web pages, not PDFs. Again there needs to be an explanation of / motivation for the installation of these things, not just bald step-by-step descriptions of the process. |
| Windows AFS |
H |
services |
The Kerberos and AFS Windows 7 instructions need checked and, if necessary, updated - see https://rt4.inf.ed.ac.uk/Ticket/Display.html?id=60122 |
| |
| Web |
H |
services |
Do we really want how-log-web-page-access? It should perhaps just say "ask HoS first" and "ask for advice, but we'll check with HoS". |
| Web |
H |
services |
Guidance on setting up a web presence - facilities available and legal obligations etc |
| |
| Git/Gerrit |
M |
|
Revamp and update documentation, quick start guides etc for new service |
| |
| Postgres |
M |
RAT |
Pull in user docs on postgres service from wiki |
| |
| |
L |
Modernise [al]pine docs and add filter guidance RT 61442 |
| |
H |
MPU |
Advice to those with firewall holes to their machines (advice on securing) |
| |
L |
|
Some advice on "screen" for FAQ - RT 55573 |
| |
M |
alsamixer documentation (RT 41985) |
| |
L/M |
Documentation on using MySQL under DICE (RT 41132) |
| |
L |
|
The site could do with a favicon. |
| Filesystem |
M |
services |
rename Informatics Filesystem to Filesystems (in menu) |
| Filesystem |
H |
services |
MacOS docs for AFS |
| Filesystem |
H |
services |
Linux(Ubuntu) docs for AFS Integrate afs-debian-ubuntu as appropriate |
| Platforms |
H |
Chris |
self-managed-macos needs fleshed out |
| Platforms |
H |
Stephen |
self-managed-linux need fleshed out |
| Platforms |
H |
Alastair |
self-managed-windows need fleshed out |
| FAQ |
H |
|
Does the question about installing AFS on Windows/Mac point to the right place ? |
| Software |
M |
RAT |
tidy up /software and reference IS available software pages |
| condor |
H |
|
/condor has a link to a condor FAQ on www.inf but should this page not be removed? |
Some things some of us reckon need a global fix (for content style) in site style/theme or admin interface. It's assumed that CSS changes can be done within the
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