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RossArmstrong
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---++ Nexsan ATAbeast/boy Hardware There is an old [[http://www.dice.inf.ed.ac.uk/units/services/info/atabeast-boy.html][nuggets page]] regarding the Nexsan hardware, which you might want to check for differences, but this page is far more up-to-date. %EDITTABLE{ header="| *Hostname* | *Prefix* | *Manu - <br> facturer* | *Model* | *Serial No.* | *Purchased* | *Warranty till* | *Contract No.* | *Storage* | *Location* | *Comment* |" format="| text | text,5 | text, 10 | text,12 | text, 10 | text, 12 | text | text | text | text,10 | text |" }% | *Hostname* | *Prefix* | *Manu - <br> facturer* | *Model* | *Serial No.* | *Purchased* | *Warranty till* | *Contract No.* | *Storage* | *Location* | *Comment* | |||||||||||| | *ALL OUT OF SEVICE* ||||||||||| | http://icsa-kbevo.inf.ed.ac.uk | kbe2 | Dot Hill | R/Evolution | DHSIFRE-0933D89054 | | !StorTrec 22/12/2017 | DOT-001352000 | 24 x 1TB | JCMB-1305 | 1 controller + 1 JBOD. Turned off, disks wiped | | http://ifevo2a.inf.ed.ac.uk<br> http://ifevo2b.inf.ed.ac.uk | IFe2 | Dot Hill | R/Evolution 3000 Series | DHSIBSH-13501A68C3 -head<br>DHSIBSH-15171E3E5D -jbod<br> DHSIBSH-152325C960 -jbod | 1/4/2014 | 31/3/2020<br>4/5/2020<br>3/6/2020 | DOT-001542000 | 12 x 4TB<br> 2 x 12 x 4TB | IF-B.02 | 2 controllers DH3730 Dothill 3004 + 2xJBOD 4TB - was kbevo3 - wiped and junked | | http://ifevo3a.inf.ed.ac.uk<br> http://ifevo3b.inf.ed.ac.uk | ife3 | Dot Hill | R/Evolution 3000 Series | DHSIBSH-1324192008 | 14/6/2013 | 11/6/2018 | DOT-001097000 | 12 x 3TB | IF-B.02 | 2 controllers DH3730 + 4TB JBOD. Off *wiped* | | http://ifevo4a.inf.ed.ac.uk<br> http://ifevo4b.inf.ed.ac.uk | ife4 | Dot Hill | R/Evolution 3000 Series | DHSIBSH-132415DF37 | 14/6/2013 | 11/6/2018 | DOT-001095000 | 12 x 3TB<br>36 x 2TB | IF-B.02 | 2 controllers DH3730 + 3x2T JBODs. Off | | http://sataboy1.inf.ed.ac.uk| kbn2 | Nexsan | SATAboy | 3000262 | 2/2/2006 | NCE | 102119? | 8 x 500GB<br>6 x 1TB | JCMB-1305 | Disks wiped. To junk | | http://kbevo2a.inf.ed.ac.uk<br> http://kbevo2b.inf.ed.ac.uk <BR> (was ifevo2) | kbe2 | Dot Hill | R/Evolution | DHSIFRE-0927D84EA3 | | expired | DOT-000816000 | 12 x 1TB | JCMB-1305 | 2 controllers.Disks wiped. To junk | | http://ataboy1.inf.ed.ac.uk<br>junked | | Nexsan | ATAboy2f | 003A0693 | 20/10/2003 | NCE -expired 2009 | 102453 | 14 x 250GB | IF-B.03 | 3TB *NOTE we are deliberately running an older firmware due to lockup problems with 5r41* | | http://kbevo1a.inf.ed.ac.uk<br> http://kbevo1b.inf.ed.ac.uk<br>Powered off | kbe1 | Dot Hill | R/Evolution | DHSIFRE-0825D5689E | | Dothill | | 12 x 1TB | JCMB-1305 | 2 controllers, disk 0.9 fault. Wiped. | | 1TB JBOD, was at KB<br>Now in IF server room as spares | NA | Dothill | JBOD | | | | | 12x1TB | IF-SR | 2 disks removed and used for spares | | http://atabeast1.inf.ed.ac.uk<br>Moved to AT as DR kit. Currently turned off | ifn1 | Nexsan | ATAbeast | 013B085D | 24/11/2003 | NCE - expired | 102124 | 28 x 250GB<br>14 x 400GB | AT-B.Server | 10TB | | http://satablade1.inf.ed.ac.uk<BR>Alastair's test box | ifn2 | Nexsan | SATAblade | 0152048C | | no warranty | | 8 x 400GB | IF-B.02 | Alastair test thing | | http://bpbeast.inf.ed.ac.uk<br>disconnected and turned off | ifn3 | Nexsan | ATAbeast | 0141090C | | NCE - expired | 102127 | 42 x 250GB | IF-B.03 | In stores, scavanged for disks | | http://bioboy.inf.ed.ac.uk<br>disconnected | ifn5 | Nexsan | ATAboy2x | 015B0909 | 2005-11-28 | expired | | 14 x 400GB | IF-B.02 | Was ECB now being used by MPU for VM storage | | http://ifevo1a.inf.ed.ac.uk<br> http://ifevo1b.inf.ed.ac.uk <BR> (Testing only) | ife1 | Dot Hill | R/Evolution | DHSIFRE-0828D53878 | | Dothill - expired | CP/HAM/1450 | 22 x 1TB | IF-B.02 | 2 controllers | | http://satabeast2.inf.ed.ac.uk | ifn4 | Nexsan | SATAbeast | 01784242 | Aug/2007 | NCE till Aug 2015 | 104737 | 28 x 750GB<br>4x500GB | IF-B.02 | | | http://satabeast1.inf.ed.ac.uk | kbn3 | Nexsan | SATAbeast | 0165148F | | NCE till 13 Oct 2015 - po inf4671 | 106104 | 28 x 500GB<br>14 x 1TB | IF-B.03 | 24TB - April 2018 disks wiped, prior to retirement | For Dothill There is also dothill's own RT system at http://www.dothill.com/support/sansolve.htm you need to register first. Craig and Neil have. <strike>(Note that Connexion Point know Dot Hill hardware by code "R9002".) Update Jan 2012 Solid Systems, www.sscs.co.uk, have bought Connexion Point, but will continue to use the Connexion Point name. Seems like StorTrec (below) are the people to contact in all Evo cases now.</strike> Active EVOs are now maintained by Stortrec see above table for contract nos. The ICSA Evos contracts may be in a funny state. Initial contact telephone number is *01256 810990*, logs should be sent to *support at stortrec.co.uk* <strike>For hardware which is no longer under the original warranty, contact NCE - either by email (*support at nceeurope.com*) or phone *01249 813666* (they prefer phone calls, and can be slow to respond to email) to report hardware failures. http://www.ncegroup.com/eu/support.html . Nexsan firmware can be found at http://www.nexsan.com/support/firmware.php</strike> See ServicesUnitSANDiskSpace for a table of free disk space on the various FC disk arrays. May not be as up-to-date as it could be! The evolution SAN boxes have web interfaces eg http://ifevo1a.inf.ed.ac.uk/ and http://kbevo1a.inf.ed.ac.uk (there are also the "b" versions), if you have login problems, try clearing your browser's cache. When disks fail and are replaced, I've been keeping a note of the details in [[https://ifile.inf.ed.ac.uk/?path=/afs/inf.ed.ac.uk/group/services-unit/SAN/replaced-disks][/afs/inf.ed.ac.uk/group/services-unit/SAN/replaced-disks]] . Please update it if you're involved in a disk replacement. ---++ Dells Not really SAN, but storage related, disk failures under warranty should be reported via Dell http://www.dell.com/support/incidents-online/uk/en/ukbsdt1/contactus/Dynamic phone - 0800-028-2660. Or search dell.co.uk for "pro support". You need to have the service tag and [[https://en.wikipedia.org/wiki/NATO_phonetic_alphabet][phonetic alphabet]] to hand! I was also asked to send the output of <code>./MegaCli64 -fwtermlog -dsply -aALL</code>, so it might be good to have that prepared, and ready to go. ---++ Tape Library Our active tape library is a Spectra T680 http://t680.inf.ed.ac.uk the username and password are the same as our other SAN kit, but with the prefix =kbt1=. More info at ServicesUnitSpectraT680. We have have a new Spectra Stack http://sstack.inf.ed.ac.uk, its passwd has the prefix =kbt2= We no longer have ServicesUnitNeo8000, ECA took it away ---+++ Serial consoles The nexsan boxes should just be reachable via the normal console servers as "console atabeast1" for example. The evolution SAN boxes also have serial consoles, for the Forum just "console ifevo1" (or ifevo2, but no "a" or "b"). The kbevo1 and icsa-kbevo are directly connected to nuggle and halcyon's serial ports respectively. To connect do <tt>screen /dev/ttyS0 115200</tt>. Note =CTRL-A \= exits _screen_ See LantronixEvolutionConfiguration for more details on connecting the older evo's to the serial consoles. Newer Evos (ifevo3 and 4) don't have serial ports. -- Main.NeilBrown - 19 Mar 2007
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Topic revision: r109 - 24 Nov 2020 - 12:05:48 -
RossArmstrong
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