Nexsan ATAbeast/boy Hardware

There is an old nuggets page regarding the Nexsan hardware, which you might want to check for differences, but this page is far more up-to-date.

Hostname	Prefix	Manu - facturer	Model	Serial No.	Purchased	Warranty till	Contract No.	Storage	Location	Comment
http://icsa-kbevo.inf.ed.ac.uk	kbe2	Dot Hill	R/Evolution	DHSIFRE-0933D89054		StorTrec 22/12/2017	DOT-001352000	24 x 1TB	JCMB-1305	1 controller + 1 JBOD. Turned off, disks wiped
1TB JBOD, was at KB Now in IF server room as spares	NA	Dothill	JBOD					12x1TB	IF-SR	2 disks removed and used for spares
http://ifevo3a.inf.ed.ac.uk http://ifevo3b.inf.ed.ac.uk	ife3	Dot Hill	R/Evolution 3000 Series	DHSIBSH-1324192008	14/6/2013	11/6/2018	DOT-001097000	12 x 3TB	IF-B.02	2 controllers DH3730 + 4TB JBOD. Off wiped
http://ifevo4a.inf.ed.ac.uk http://ifevo4b.inf.ed.ac.uk	ife4	Dot Hill	R/Evolution 3000 Series	DHSIBSH-132415DF37	14/6/2013	11/6/2018	DOT-001095000	12 x 3TB 36 x 2TB	IF-B.02	2 controllers DH3730 + 3x2T JBODs. Off wiped
http://ifevo2a.inf.ed.ac.uk http://ifevo2b.inf.ed.ac.uk	IFe2	Dot Hill	R/Evolution 3000 Series	DHSIBSH-13501A68C3 -head DHSIBSH-15171E3E5D -jbod DHSIBSH-152325C960 -jbod	1/4/2014	31/3/2020 4/5/2020 3/6/2020	DOT-001542000	12 x 4TB 2 x 12 x 4TB	IF-B.02	2 controllers DH3730 Dothill 3004 + 2xJBOD 4TB - was kbevo3
http://kbevo1a.inf.ed.ac.uk http://kbevo1b.inf.ed.ac.uk Powered off	kbe1	Dot Hill	R/Evolution	DHSIFRE-0825D5689E		Dothill		12 x 1TB	JCMB-1305	2 controllers, disk 0.9 fault. Wiped.
http://ifevo1a.inf.ed.ac.uk http://ifevo1b.inf.ed.ac.uk (Testing only)	ife1	Dot Hill	R/Evolution	DHSIFRE-0828D53878		Dothill - expired	CP/HAM/1450	22 x 1TB	IF-B.02	2 controllers
http://kbevo2a.inf.ed.ac.uk http://kbevo2b.inf.ed.ac.uk (was ifevo2)	kbe2	Dot Hill	R/Evolution	DHSIFRE-0927D84EA3		expired	DOT-000816000	12 x 1TB	JCMB-1305	2 controllers.Disks wiped. To junk
http://bioboy.inf.ed.ac.uk disconnected	ifn5	Nexsan	ATAboy2x	015B0909	2005-11-28	expired		14 x 400GB	IF-B.02	Was ECB now being used by MPU for VM storage
In Service
http://sataboy1.inf.ed.ac.uk	kbn2	Nexsan	SATAboy	3000262	2/2/2006	NCE	102119?	8 x 500GB 6 x 1TB	JCMB-1305	Disks wiped. To junk
http://atabeast1.inf.ed.ac.uk Moved to AT as DR kit. Currently turned off	ifn1	Nexsan	ATAbeast	013B085D	24/11/2003	NCE - expired	102124	28 x 250GB 14 x 400GB	AT-B.Server	10TB
http://bpbeast.inf.ed.ac.uk disconnected and turned off	ifn3	Nexsan	ATAbeast	0141090C		NCE - expired	102127	42 x 250GB	IF-B.03	In stores, scavanged for disks
http://ataboy1.inf.ed.ac.uk junked		Nexsan	ATAboy2f	003A0693	20/10/2003	NCE -expired 2009	102453	14 x 250GB	IF-B.03	3TB NOTE we are deliberately running an older firmware due to lockup problems with 5r41
http://satabeast1.inf.ed.ac.uk	kbn3	Nexsan	SATAbeast	0165148F		NCE till 13 Oct 2015 - po inf4671	106104	28 x 500GB 14 x 1TB	IF-B.03	24TB - April 2018 disks wiped, prior to retirement
http://satabeast2.inf.ed.ac.uk	ifn4	Nexsan	SATAbeast	01784242	Aug/2007	NCE till Aug 2015	104737	28 x 750GB 4x500GB	IF-B.02
http://satablade1.inf.ed.ac.uk Alastair's test box	ifn2	Nexsan	SATAblade	0152048C		no warranty		8 x 400GB	IF-B.02	Alastair test thing
Testing or Out of Service

For Dothill There is also dothill's own RT system at http://www.dothill.com/support/sansolve.htm you need to register first. Craig and Neil have.

(Note that Connexion Point know Dot Hill hardware by code "R9002".) Update Jan 2012 Solid Systems, www.sscs.co.uk, have bought Connexion Point, but will continue to use the Connexion Point name. Seems like StorTrec (below) are the people to contact in all Evo cases now.

Active EVOs are now maintained by Stortrec see above table for contract nos. The ICSA Evos contracts may be in a funny state. Initial contact telephone number is 01256 810990, logs should be sent to support at stortrec.co.uk

For hardware which is no longer under the original warranty, contact NCE - either by email (support at nceeurope.com) or phone 01249 813666 (they prefer phone calls, and can be slow to respond to email) to report hardware failures. http://www.ncegroup.com/eu/support.html . Nexsan firmware can be found at http://www.nexsan.com/support/firmware.php

See ServicesUnitSANDiskSpace for a table of free disk space on the various FC disk arrays. May not be as up-to-date as it could be!

The evolution SAN boxes have web interfaces eg http://ifevo1a.inf.ed.ac.uk/ and http://kbevo1a.inf.ed.ac.uk (there are also the "b" versions), if you have login problems, try clearing your browser's cache.

When disks fail and are replaced, I've been keeping a note of the details in /afs/inf.ed.ac.uk/group/services-unit/SAN/replaced-disks . Please update it if you're involved in a disk replacement.

Dells

Not really SAN, but storage related, disk failures under warranty should be reported via Dell http://www.dell.com/support/incidents-online/uk/en/ukbsdt1/contactus/Dynamic phone - 0800-028-2660. Or search dell.co.uk for "pro support". You need to have the service tag and phonetic alphabet to hand!

I was also asked to send the output of ./MegaCli64 -fwtermlog -dsply -aALL, so it might be good to have that prepared, and ready to go.

Tape Library

Our active tape library is a Spectra T680 http://t680.inf.ed.ac.uk the username and password are the same as our other SAN kit, but with the prefix kbt1. More info at ServicesUnitSpectraT680

We still have the old Overland Neo 8000 supplied by Bull Information Systems, see ServicesUnitNeo8000, but it is no longer in active use, and is out of warranty.

Serial consoles

The nexsan boxes should just be reachable via the normal console servers as "console atabeast1" for example.

The evolution SAN boxes also have serial consoles, for the Forum just "console ifevo1" (or ifevo2, but no "a" or "b"). The kbevo1 and icsa-kbevo are directly connected to nuggle and halcyon's serial ports respectively. To connect do screen /dev/ttyS0 115200. Note CTRL-A \ exits screen

See LantronixEvolutionConfiguration for more details on connecting the older evo's to the serial consoles. Newer Evos (ifevo3 and 4) don't have serial ports.

-- NeilBrown - 19 Mar 2007